Microsoft changes Windows 10 Update Prompt to make it easier to Decline Automatic Install

June 29, 2016

Recently, Microsoft has come under scrutiny from a multitude of customers who experienced automatic updates to Windows 10. Among the many consumers who had cases of their older operating system prompting them to update Windows to version 10 and it then automatically initializing the upgrade, they have sent in many complaints, and some have sought legal action.

As an answer to users of Windows 7 or Windows 8/8.1 having free automatic updates to Windows 10, Microsoft has acted to change the upgrade experience with a new schedule time and decline the free upgrade option.

What was taken in place in the recent months, as part of Microsoft's push to move as many PC users to Windows 10 as possible, users were noticing that their system was automatically updating to Windows 10 regardless of their interaction or granted permission. In some cases, the update to Windows 10 left many businesses and personal computers out of commission from running incompatible applications that may have been essential to the operation of a good sized business.

Microsoft has been on a steady push to roll out Windows 10 to computer users who are still holding onto Windows 7, 8 and 8.1. The drive, which is part of their offer for a free upgrade to Windows 10 if you are running a registered copy of Windows 7, 8 or 8.1, has proven to be quite successful with record rates of Windows 10 usage in the recent months, amounting to 350 million devices. Though, many computer users prefer not to take advantage of the free Windows 10 upgrade potentially due to them running applications that are not compatible or have not been tested on Windows 10. Some of those questionable apps are used to run businesses or are heavily relied on for daily tasks. Users who were part of the aggressive push to update some computers automatically to Windows 10 have received the suspected backlash that should be thrown in Microsoft's face for bad practices, ones that are on the verge of calling automatic Windows 10 updates malware.

Microsoft, since the complaints of automatic Windows 10 updates, has released a full statement on their change of their upgrade process:

"We are providing the following official statement to be attributed to Terry Myerson, executive vice president, Windows and Devices Group: Our most important priority for Windows 10 is for everyone to love Windows. Since we introduced a new upgrade experience for Windows 10, we've received feedback that some of our valued customers found it confusing.

We've been working hard to incorporate their feedback and this week, we'll roll out a new upgrade experience with clear options to upgrade now, schedule a time, or decline the free offer. The 'Red X' at the top corner of the dialogue box will now simply dismiss the reminder and will not initiate the upgrade. We'll continue to be led by your feedback and always, earning and maintaining your trust is our commitment and priority. We recommend people upgrade to Windows 10 as it's the most secure version of Windows and take advantage of the free upgrade offer before it ends on July 29."

Going the extra mile, Microsoft also plans to provide free tech support to those who may be having problems with their Windows 10 update. Fortunately, the move by Microsoft is received as a wise one and will prevent the software giant from an onslaught of angry PC users. Additionally, with the statement above being released, more computer users may be apt to now making the choice to upgrade to Windows 10, which is claimed as the best operating system for PCs yet.

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